Q: What’s the weight limit to this hitch?
A: Lock ‘N’ Roll is rated at 11,000 pounds gross trailer weight and 1100 pounds tongue weight. All units exceed the requirements of SAE standard J684 and are tested by independent labs.
Q: Why is this better than a pintle hitch?
A: Lock N Roll has a tight fitting connection that doesn’t have the thunk and jerk and noise the pintle has. This creates a smoother quieter ride and less stress on vehicle and trailer.
Lock ‘N’ Roll has very responsive handling so turns are safer and backing up is easier.
Q: What size the steel tubing needs to be to mount up to your product?
A: Many of the people building off road campers use 2 inch ID x 2-1/2 inch OD square tubing for the trailer tongues.
Q: Do you have a lock for your hitch system?
A: We will soon be selling locks online. However a few of our customers have come up with solutions. BOLT brand locks fit through them. One person used Trimax part number T6 and some 1/2 x 1 x 2 steel bushings that he trimmed down to take up the extra space.
The best way to secure your trailer is to put a high strength chain through the wheel rim and around the axle or leaf spring. Look for a European padlock that has a rating of 8 to 10. You can find the chain here by the foot with a 4 foot minimum length.
Q: How is it when backing up?
A: Great! The 360 degree rotation, along with the left to right and up and down articulation allows fantastic maneuverability, especially when backing a trailer around a corner and into a tight spot.
Q: Do you ship to Canada?
A: Yes we do. Depending on the total weight you can expect to pay $60 to $120 in shipping for a set of Lock N Roll Hitches. If you use a shipping service where it is possible to pick up south of the border that will be much less expensive. Call Greg Russell at 773-277-2802 to place an order.
Q: Do you offer OEM discounts?
A: Yes. Call or e-mail us for more information. 773-277-2802 or email@example.com
Q: Did the grease port get broken off during shipping?
A: No. The grease fitting is a low profile type that requires the use of a needle filler that can be found at most auto parts stores. We found that the common zerks fitting got broken off during use.
Q: Can I reverse the hitch and coupler so the trailer side is on the vehicle and the vehicle portion of the hitch is on the trailer?
A: No, the trailer side and vehicle sides must not be reversed. It will negatively affect a couple of things. First, it will make hitching and unhitching your trailer difficult. Second and more importantly, the hitch and coupler could bind up if you make a very sharp turn or jack knife the trailer while backing up. If the vehicle and trailer sides are reversed the trailer tongue can drop down when the trailer is at a right angle to the vehicle. Since there are no forces to raise the tongue back up the hitch and coupler will bind up and get twisted and distorted when you pull forward. This will not happen if the Lock ‘N’ Roll hitch and coupler are installed correctly.
Q: Do you offer a bolt on version of your part number 504?
A: PN504 can be bolted on but you will need to drill your own holes. It is impossible to predetermine the location of holes on existing trailer tongues because the slightest difference in width would misalign them.